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Overview

Connect Bland AI to Cekura to run voice and chat evaluations. The integration supports automatic agent configuration, prompt sync, outbound test calls, and mock tools.
Use your Bland Persona ID for voice testing and your Pathway ID for chat testing.

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Prerequisites

  • A Bland AI API key
  • A published Bland Persona and its Persona ID
  • A Bland phone number for voice testing
  • A published Bland Pathway and its Pathway ID for chat testing

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Configure Bland in Cekura

1

Create or open an agent

In Cekura, go to Agents and create a new agent or open an existing one.
2

Connect your Bland Persona

In Agent Settings → Provider, select Bland AI. Enter the Persona ID as the External Assistant ID, add your Bland API key, and save the agent.Bland AI provider settings in Cekura
When provider configuration is enabled, Cekura can import the Persona’s name, prompt, language, phone number, dynamic variables, knowledge bases, and supported tools. Enable Auto-sync Prompt to keep the Cekura agent description aligned with Bland.

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Voice testing and automatic outbound calls

To run voice evaluations, configure the Bland phone number under Telephony Settings. For Cekura to initiate each Bland test call automatically:
  1. Leave Inbound disabled.
  2. Enable Outbound Auto Call.
  3. Save the agent and run an evaluator using the Telephony connection.
Bland automatic outbound call settings in Cekura Cekura sends configured dynamic variables with the call and records the transcript, audio, metrics, and tool calls in the result. See Automatic Outbound Calls for the complete workflow.

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Chat testing

Bland chat testing uses a conversational Pathway instead of the voice Persona.
1

Add the Pathway ID

In Agent Settings → Bland Chat Settings, enter the Pathway ID and save the agent.
2

Run a chat evaluation

Open an evaluator, click Run, select Bland under Chat, and start the run.Configure Run dialog with Bland chat selected
See Chat Testing for more details.

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Mock tools

Use Auto-Fetch in the agent’s Mock Tools section to import supported Bland tools and generate mock responses. During an outbound test, Cekura uses temporary tool copies for that run, leaving the Persona’s production tools unchanged. Learn more in Mock Tools.
Bland does not currently support automatic import of production calls into Cekura.