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Advanced
Transcript Format
Example of transcript formats in Cekura
This page shows the different transcript formats supported when sending calls to the observe API endpoint.
Transcript JSON Example:
Cekura Format
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Ask AI
[
{
"role": "Testing Agent",
"content": "Hello.",
"end_time": 1.9399999,
"start_time": 1.4399999
},
{
"role": "Main Agent",
"content": "Hello. I want to book appointment today. My name is John.",
"end_time": 7.539999511718751,
"start_time": 3.1
},
{
"role": "Testing Agent",
"content": "Well, I mean, sure. What time exactly are we talking about here",
"end_time": 15.71,
"start_time": 12.01
},
{
"role": "Main Agent",
"content": "6 PM.",
"end_time": 18.269999,
"start_time": 17.609999
},
{
"role": "Testing Agent",
"content": "Great. I'll book that for you. Just a sec.",
"end_time": 21.45,
"start_time": 19.16
},
{
"role": "Main Agent",
"content": "Okay.",
"end_time": 23.25,
"start_time": 22.75
},
{
"data": {
"id": "call_5otWH44dxeXEHY8RlhYYaFbV",
"name": "bookUserAppointment",
"arguments": "{\"name\": \"John\", \"datetime\": \"2024-10-17T18:00:00\"}"
},
"role": "Function Call",
"content": "",
"end_time": 23.164,
"start_time": 23.164
},
{
"data": {
"id": "call_5otWH44dxeXEHY8RlhYYaFbV",
"name": "bookUserAppointment",
"result": "No result returned."
},
"role": "Function Call Result",
"end_time": 24.6,
"start_time": 24.6
},
{
"role": "Testing Agent",
"content": "1 moment.",
"end_time": 25.92,
"start_time": 25.1
},
{
"role": "Main Agent",
"content": "Yes. Yes.",
"end_time": 27.979999999999997,
"start_time": 27.08
},
{
"role": "Testing Agent",
"content": "Appointment booked for 6 PM today.",
"end_time": 29.5,
"start_time": 27.08
},
{
"role": "Main Agent",
"content": "Oh, okay. Bye.",
"end_time": 31.72,
"start_time": 30.64
},
{
"role": "Testing Agent",
"content": "Bye.",
"end_time": 33.6,
"start_time": 33.1
}
]
Assistant
Responses are generated using AI and may contain mistakes.