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Overview

Low Credits Alerts notify organization admins when your credit balance drops below a configurable threshold. Cekura sends an email with your current balance and a link to add more credits. You can configure several thresholds (for example 75%, 50% and 25% of your monthly credits) to receive an alert at each stage.

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How It Works

Cekura monitors your organization’s credit balance. When it falls below one of your thresholds:
  1. An email notification is sent to all organization admins
  2. The notification includes your current credits, the threshold(s) that were crossed and organization name
  3. You only receive one notification per threshold breach — each threshold alerts independently. If several thresholds are crossed at once, a single email lists all of them
Notifications reset when you add credits and your balance rises above the threshold. The alert will trigger again if your balance drops below the threshold in the future.

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Configuration

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Enable Low Credits Alerts

1

Open Organization Settings

Go to Settings > Organization > General in the Cekura dashboard.
2

Enable Notifications

Toggle Low Credits Notifications to ON.
3

Set Threshold

Enter your threshold in the Credit Threshold Amount field. Default is 1,000 credits.
4

Add Additional Thresholds (optional)

Under Additional Alert Thresholds, enter an amount and click Add for each extra level you want to be warned at (up to 10). Remove a threshold by clicking the x on its chip.
5

Save

Click Save to apply your settings.

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API Configuration

You can also configure low credits alerts via the Organization API:
Enable auto-refill in your billing settings to automatically top up credits when your balance runs low. See buying credits and configuring auto-refill for payment requirements and limits.

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Best Practices

  • Set an appropriate threshold: Choose a value that gives you time to add credits before running out based on your typical daily usage.
  • Stagger your alerts: Add additional thresholds at e.g. 75%, 50% and 25% of your monthly credits so you get early warnings as usage grows.
  • Keep admin emails current: Only organization admins receive alerts, so assign admin roles to members who can act on billing.
  • Combine with auto-refill: Use alerts alongside auto-refill to catch any issues with automatic payments.