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Overview

Low Credits Alerts notify organization admins when your credit balance drops below a configurable threshold. Cekura sends an email with your current balance and a link to add more credits.

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How It Works

Cekura monitors your organization’s credit balance. When it falls below your threshold:
  1. An email notification is sent to all organization admins
  2. The notification includes your current credits and organization name
  3. You only receive one notification per threshold breach
Notifications reset when you add credits and your balance rises above the threshold. The alert will trigger again if your balance drops below the threshold in the future.

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Configuration

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Enable Low Credits Alerts

1

Open Organization Settings

Go to Settings > Organization > General in the Cekura dashboard.
2

Enable Notifications

Toggle Low Credits Notifications to ON.
3

Set Threshold

Enter your threshold in the Low Credits Threshold field. Default is 1,000 credits.
4

Save

Click Save to apply your settings.

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API Configuration

You can also configure low credits alerts via the Organization API: 
curl -X PATCH https://api.cekura.ai/user/organizations/{organization_id}/ \
  -H "X-CEKURA-API-KEY: your-api-key" \
  -H "Content-Type: application/json" \
  -d '{
    "notify_low_credits": true,
    "low_credits_threshold": 500
  }'
ParameterTypeDescription
notify_low_creditsbooleanEnable or disable low credits email notifications. Default: false
low_credits_thresholdnumberThe credit balance threshold that triggers notifications. Default: 1000
Enable auto-refill in your billing settings to automatically top up credits when your balance runs low.

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Best Practices

  • Set an appropriate threshold: Choose a value that gives you time to add credits before running out based on your typical daily usage.
  • Keep admin emails current: Only organization admins receive alerts, so assign admin roles to members who can act on billing.
  • Combine with auto-refill: Use alerts alongside auto-refill to catch any issues with automatic payments.