Testing
Retell Agents
This guide will walk you through the process of setting up and testing voice agents using Retell integration in Cekura. When creating a new agent, you can select Retell as your provider from the available options in the agent creation interface.
Prerequisites
- A Cekura account
- Retell API credentials
Setting Up Retell Integration
1. Accessing Organization Settings
- Log in to your Cekura Dashboard
- Click on the Organization button in the navigation menu
- Navigate to the Settings tab
2. Configuring Retell Authentication
- Locate the Retell Integration section
- Enter your Retell API key in the designated field
- Click Save
Testing Your Agent
1. Select Retell as your provider when creating a new agent
- Navigate to the Agents section
- Click Add Agent button
- Select Retell as your provider
- Copy your agent id from Retell into the Assistant ID field
Next Steps
- Learn about custom metrics
- Explore predefined metrics
- Set up critical workflow metrics