Observing Calls

curl --request POST \
  --url https://new-prod.vocera.ai/observability/v1/observe/ \
  --header 'Content-Type: application/json' \
  --header 'X-VOCERA-API-KEY: <api-key>' \
  --data '{
  "call_id": "<string>",
  "agent": 123,
  "assistant_id": "<string>",
  "voice_recording_url": "<string>",
  "transcript_type": "vocera",
  "transcript_json": {},
  "call_ended_reason": "<string>",
  "customer_number": "<string>",
  "metadata": {},
  "dynamic_variables": {}
}'

{
  "id": 123,
  "duration": "<string>",
  "success": true,
  "is_reviewed": true,
  "status": "success",
  "feedback": "<string>",
  "call_ended_reason": "<string>",
  "customer_number": "<string>",
  "agent": 123,
  "call_id": "<string>",
  "metrics": "<string>",
  "timestamp": "2023-11-07T05:31:56Z",
  "created_at": "2023-11-07T05:31:56Z",
  "updated_at": "2023-11-07T05:31:56Z"
}