GET
/
observability
/
v1
/
call-logs
/
{id}
/
cURL
curl --request GET \
  --url https://api.cekura.ai/observability/v1/call-logs/{id}/ \
  --header 'X-CEKURA-API-KEY: <api-key>'
{
  "id": 123,
  "duration": "<string>",
  "metrics": "<string>",
  "voice_recording_url": "<string>",
  "critical_categories": "<string>",
  "status": "success",
  "agent_id": "<string>",
  "assistant_id": "<string>",
  "timestamp": "2023-11-07T05:31:56Z",
  "success": true,
  "is_reviewed": true,
  "feedback": "<string>",
  "evaluation": "<any>",
  "transcript": "<string>",
  "transcript_object": "<any>",
  "recording_data": "<any>",
  "call_ended_reason": "<string>",
  "dropoff_point": "<string>",
  "topic": "<string>",
  "customer_number": "<string>",
  "user_generated_transcript": "<any>",
  "metadata": "<any>",
  "dynamic_variables": "<any>",
  "created_at": "2023-11-07T05:31:56Z",
  "updated_at": "2023-11-07T05:31:56Z",
  "call_id": "<string>",
  "agent": 123
}

Authorizations

​
X-CEKURA-API-KEY
string
header
required

API Key Authentication. It should be included in the header of each request.

Path Parameters

​
id
integer
required

A unique integer value identifying this call log.

Response

​
id
integer
required
​
duration
string
required

Duration of the call in MM:SS format

​
metrics
string
required
​
voice_recording_url
string
required

URL to access the voice recording file

​
critical_categories
string
required

List of critical categories identified in the call evaluation

​
created_at
string<date-time>
required
​
updated_at
string<date-time>
required
​
call_id
string
required
Maximum length: 100
​
status
enum<string>

Current status of the call log

  • success - Success
  • failure - Failure
  • reviewed_success - Reviewed Success
  • reviewed_failure - Reviewed Failure
Available options:
success,
failure,
reviewed_success,
reviewed_failure
​
agent_id
string

ID of the agent associated with this call log

​
assistant_id
string

ID of the assistant associated with this call log

​
timestamp
string<date-time>
​
success
boolean | null
​
is_reviewed
boolean
​
feedback
string
​
evaluation
any
​
transcript
string
​
transcript_object
any
​
recording_data
any
​
call_ended_reason
string
Maximum length: 100
​
dropoff_point
string
Maximum length: 1000
​
topic
string
Maximum length: 1000
​
customer_number
string
Maximum length: 100
​
user_generated_transcript
any
​
metadata
any
​
dynamic_variables
any
​
agent
integer | null