API Key Authentication. It should be included in the header of each request.
ID of the call log to create test set from
ID of the agent that owns the call log
List of metrics with optional notes to include in the test set
Optional name for the test set. If not provided, call log ID will be used
Name of the test set
Example: "Test Set 1"
255Full text transcript of the call. Example:
[00:01] Testing Agent: Hello.
[00:02] Main Agent: Hello, how can I help you today?
[00:03] Testing Agent: Well, I mean, sure. What time exactly are we talking about here
[00:04] Main Agent: 6 PM.
[00:05] Testing Agent: Great. I'll book that for you. Just a sec.
[00:06] Main Agent: Okay.Structured transcript data with timestamps. Example:
[
{
"role": "Testing Agent",
"content": "Hello",
"start_time": 1.2,
"end_time": 1.8
},
{
"role": "Main Agent",
"content": "Hello, how can I help you today?",
"start_time": 1.8,
"end_time": 2.5
}
]`Audio URL
Reason why the call ended. Example:
"customer-ended-call""agent-ended-call"255Call duration in minutes in MM:SS format.
Example: 01:10
CallLog - Call LogRun - RunCallLog, Run When this record was created.
Example: 2024-03-15T10:30:45Z
When this record was last updated.
Example: 2024-03-15T10:35:11Z