API view set for retrieving predefined metrics. This view set allows users to access predefined metrics that are not associated with any organization.
API Key Authentication. It should be included in the header of each request.
Name of the metric. Example:
"Customer Satisfaction""Response Time"255Description of what the metric measures.
Example: "Measures how satisfied customers are with the service provided"
Unique code identifier for the metric
basic - Basiccustom_prompt - Custom Promptcustom_code - Custom Codebasic, custom_prompt, custom_code binary_workflow_adherence - Binary Workflow Adherencebinary_qualitative - Binary Qualitativecontinuous_qualitative - Continuous Qualitativenumeric - Numericenum - Enumbinary_workflow_adherence, binary_qualitative, continuous_qualitative, numeric, enum Whether this metric requires audio analysis
Evaluation prompt for the metric
Python function name for custom metric evaluation
List of possible enum values for enum type metrics
Custom evaluation code for the metric
Enable this metric for simulations.
Example: true or false
Enable this metric for observability.
Example: true or false
Custom configuration parameters for metric. Example: ```json {
}
Cost in credits for evaluating this metric.
Example: 0.005000
When to trigger this metric evaluation
always - Alwaysautomatic - Automaticcustom - Customalways, automatic, custom Prompt to determine when to trigger metric evaluation
Category of the metric
Speech Quality - Speech QualityConversation Quality - Conversation QualityAccuracy - AccuracyCustomer Experience - Customer ExperienceSpeech Quality, Conversation Quality, Accuracy, Customer Experience, Sub category of the metric