List Metrics - Cekura

Authorizations

X-CEKURA-API-KEY

string

header

required

API Key Authentication. It should be included in the header of each request.

Query Parameters

agent_id

integer

Filter by agent ID Example: 123

project_id

integer

Filter by project ID Example: 456

assistant_id

string

Filter by assistant ID Example: asst_1234567890

agents

string

Filter metrics by agent IDs. Supports comma-separated list. Example: 1,2,3 to filter metrics associated with any of these agents

slug

string

Filter by metric slug Example: latency_metric or customer_satisfaction

filters

object

JSON filter parameter for advanced filtering.

Example:

{"operator":"and","conditions":[{"field":"agents__id","op":"in","value":[1,2,3]}]}

Supported fields: agents__id, eval_type, type, name Supported operators: in, eq, contains

include_scores

boolean

Include Overall and Total scores in Metric List Example: true or false

Response

200 - application/json

name

string

required

Name of the metric. Example: "Customer Satisfaction" or "Appointment Booking"

Maximum string length: 255

integer

read-only

slug

string | null

URL-friendly unique identifier in snake_case format. Example: "customer_satisfaction_1562"

Maximum string length: 255

project

integer | null

agents

(integer | null)[]

agent_names

string

read-only

description

string

Description of what the metric measures. Example: "Measures how satisfied customers are with the service provided"

function_name

string | null

Predefined function name Example: "get_latency" or "check_critical_deviations"

Maximum string length: 255

type

enum<string>

Type of metric

basic - Basic (Deprecated in favor of LLM Judge)
custom_prompt - Custom Prompt ( Deprecated in favor of LLM Judge)
custom_code - Custom Code
llm_judge - LLM Judge

Available options:

basic,

custom_prompt,

custom_code,

llm_judge

eval_type

enum<string>

Type of evaluation

binary_workflow_adherence - Binary Workflow Adherence
binary_qualitative - Binary Qualitative
continuous_qualitative - Continuous Qualitative
numeric - Numeric
enum - Enum

Available options:

binary_workflow_adherence,

binary_qualitative,

continuous_qualitative,

numeric,

enum

enum_values

any

List of possible enum values for enum type metrics. Example: ["satisfied", "unsatisfied"]

audio_enabled

boolean

Whether this metric requires audio analysis. Example: true or false

observability_enabled

boolean

Enable this metric for observability. Example: true or false

simulation_enabled

boolean

Enable this metric for simulations. Example: true or false

sampling_enabled

boolean

Enable sampling for this metric using project-level sample rate

prompt

string

Evaluation prompt for the metric. Example: "Evaluate customer satisfaction based on conversation"

display_order

integer

Display order for the metric. Example: 1

Required range: -2147483648 <= x <= 2147483647

evaluation_trigger

enum<string>

always - Always
automatic - Automatic
custom - Custom

Available options:

always,

automatic,

custom

trigger_type

enum<string>

llm_judge - LLM Judge
custom_code - Custom Code

Available options:

llm_judge,

custom_code

evaluation_trigger_prompt

string

Evaluation trigger prompt for the metric. Example: "Evaluate metric only if call ended reason is main-agent-ended-call"

evaluation_trigger_custom_code

string

Python custom code to determine metric relevance. Code should set _result (bool) and _explanation (str). Example:

_result = True
_explanation = "Metric is relevant"
if "call_end_reason" in data and data["call_end_reason"] == "customer-hung-up":
    _result = False
    _explanation = "Customer hung up, metric not applicable"

priority_assignment_prompt

string

Priority assignment prompt for the metric.

vocera_defined_metric_code

string

Vocera defined metric code for the metric. Example: "7fd534f5"

Maximum string length: 255

configuration

any

Custom configuration parameters for specific metrics if metric supports it. Example:

For Infrastructure issues

{
    "infra_issues_timeout": 10
}

kb_file_ids

integer[]

List of knowledge base file IDs for the metric. Example: [123, 456]

knowledge_base_files

object[]

read-only

Show child attributes

metric_cost

number<double>

read-only

Metric Cost Example: 0.10

alert_type

enum<string>

default:disabled

disabled - Alerts Disabled
normal - Normal Alerts
significant_change - Significant Change Alerts

Available options:

disabled,

normal,

significant_change

significant_change_alert_status

enum<string>

Alert status: enabled or disabled.

enabled - Enabled
disabled - Disabled

Available options:

enabled,

disabled

significant_change_alert_direction

enum<string>

Alert direction: increase only, decrease only, or both (empty = both). Example: "increase", "decrease", or "both"

`` - Both (Increase and Decrease)
increase - Increase Only
decrease - Decrease Only

Available options:

increase,

decrease

window_size

integer

read-only

Window size for rolling statistics calculation. Example: 50

std_multiplier

number<double>

read-only

Standard deviation multiplier for threshold calculation. Example: 2.0

ewma_alpha

number<double>

read-only

Alpha value for exponentially weighted moving average (EWMA) calculation. Example: 0.1

add_to_new_agents

boolean | null

When enabled, this metric is automatically assigned to new agents created in the project.

alert_filters

any | null

Filters to apply before computing alerts (CallLogQueryFilter format)

slack_workspace

integer | null

Slack workspace to send alerts to

slack_channel_id

string | null

Override channel ID for this metric's alerts

Maximum string length: 255

affects_call_success

string

read-only

Whether this metric is configured in the project's rubric and therefore contributes to overall call success evaluation. Example: true