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GET
List quality metrics

Authorizations

X-CEKURA-API-KEY
string
header
required

API Key Authentication. It should be included in the header of each request.

Query Parameters

agent_id
integer

Filter by agent ID Example: 123

project_id
integer

Filter by project ID Example: 456

assistant_id
string

Filter by assistant ID Example: asst_1234567890

agents
string

Filter metrics by agent IDs. Supports comma-separated list. Example: 1,2,3 to filter metrics associated with any of these agents

slug
string

Filter by metric slug Example: latency_metric or customer_satisfaction

filters
object

JSON filter parameter for advanced filtering.

Example:

Supported fields: agents__id, eval_type, type, name Supported operators: in, eq, contains

include_scores
boolean

Include Overall and Total scores in Metric List Example: true or false

Response

200 - application/json
name
string
required

Name of the metric. Example: "Customer Satisfaction" or "Appointment Booking"

Maximum string length: 255
eval_type
enum<string>
required
  • binary - Binary
  • continuous_qualitative - Continuous Qualitative
  • numeric - Numeric
  • enum - Enum
Available options:
binary,
continuous_qualitative,
numeric,
enum
id
integer
read-only
slug
string | null

URL-friendly unique identifier in snake_case format. Example: "customer_satisfaction_1562"

Maximum string length: 255
project
integer | null
agents
(integer | null)[]
agent_names
string
read-only
description
string

Description of what the metric measures. Example: "Measures how satisfied customers are with the service provided"

function_name
string | null

Predefined function name Example: "get_latency" or "check_critical_deviations"

Maximum string length: 255
type
enum<string>

Type of metric

  • basic - Basic (Deprecated in favor of LLM Judge)
  • custom_prompt - Custom Prompt ( Deprecated in favor of LLM Judge)
  • custom_code - Custom Code
  • llm_judge - LLM Judge
Available options:
basic,
custom_prompt,
custom_code,
llm_judge
enum_values
any

List of possible enum values for enum type metrics. Example: ["satisfied", "unsatisfied"]

audio_enabled
boolean

Whether this metric requires audio analysis. Example: true or false

observability_enabled
boolean

Enable this metric for observability. Example: true or false

simulation_enabled
boolean

Enable this metric for simulations. Example: true or false

sampling_enabled
boolean

Enable sampling for this metric using project-level sample rate

prompt
string

Evaluation prompt for the metric. Example: "Evaluate customer satisfaction based on conversation"

display_order
integer

Display order for the metric. Example: 1

Required range: -2147483648 <= x <= 2147483647
evaluation_trigger
enum<string>
  • always - Always
  • automatic - Automatic
  • custom - Custom
Available options:
always,
automatic,
custom
trigger_type
enum<string>
  • llm_judge - LLM Judge
  • custom_code - Custom Code
Available options:
llm_judge,
custom_code
evaluation_trigger_prompt
string

Evaluation trigger prompt for the metric. Example: "Evaluate metric only if call ended reason is main-agent-ended-call"

evaluation_trigger_custom_code
string

Python custom code to determine metric relevance. Code should set _result (bool) and _explanation (str). Example:

priority_assignment_prompt
string

Priority assignment prompt for the metric.

vocera_defined_metric_code
string

Vocera defined metric code for the metric. Example: "7fd534f5"

Maximum string length: 255
configuration
any

Custom configuration parameters for specific metrics if metric supports it. Example:

  • For Infrastructure issues
overall_score
string
read-only
total_score
string
read-only
kb_file_ids
integer[]

List of knowledge base file IDs for the metric. Example: [123, 456]

knowledge_base_files
object[]
read-only
metric_cost
number<double>
read-only

Metric Cost Example: 0.10

alert_type
enum<string>
default:disabled
  • disabled - Alerts Disabled
  • normal - Normal Alerts
  • significant_change - Significant Change Alerts
Available options:
disabled,
normal,
significant_change
significant_change_alert_status
enum<string>

Alert status: enabled or disabled.

  • enabled - Enabled
  • disabled - Disabled
Available options:
enabled,
disabled
significant_change_alert_direction
enum<string>

Alert direction: increase only, decrease only, or both (empty = both). Example: "increase", "decrease", or "both"

  • `` - Both (Increase and Decrease)
  • increase - Increase Only
  • decrease - Decrease Only
Available options:
,
increase,
decrease
window_size
integer
read-only

Window size for rolling statistics calculation. Example: 50

std_multiplier
number<double>
read-only

Standard deviation multiplier for threshold calculation. Example: 2.0

ewma_alpha
number<double>
read-only

Alpha value for exponentially weighted moving average (EWMA) calculation. Example: 0.1

add_to_new_agents
boolean | null

When enabled, this metric is automatically assigned to new agents created in the project.

alert_filters
any | null

Filters to apply before computing alerts (CallLogQueryFilter format)

slack_workspace
integer | null

Slack workspace to send alerts to

slack_channel_id
string | null

Override channel ID for this metric's alerts

Maximum string length: 255
uses_llm_judge
string
read-only

Whether this metric produces an LLM-judge narrative: a custom_code metric whose code delegates to the LLM judge internally. Computed server-side because the custom_code body is write-only and not exposed on read. Example: true