Authorizations
API Key Authentication. It should be included in the header of each request.
Query Parameters
Filter by agent
Start time
End time
Aggregation period
hour
- Hourday
- Dayweek
- Week
Available options:
hour
, day
, week
Filter by category
when category_id is provided, options are 'new_issues', 'continued_issues', 'new_agents' or empty
Minimum length:
1
Filter by metric
Filter by topic
Minimum length:
1
Filter by dropoff point
Minimum length:
1