> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cekura.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Output Types of Metric
> Understanding the different output types for metrics: boolean pass/fail, numeric scores, and categorical labels
export const CopyPageButton = () => {
if (typeof window !== 'undefined') {
setTimeout(function () {
if (document.getElementById('ck-tools')) return;
var anchor = document.getElementById('content-area') || document.querySelector('.mdx-content');
if (!anchor) return;
if (!document.getElementById('ck-style')) {
var s = document.createElement('style');
s.id = 'ck-style';
s.textContent = '#ck-tools{position:absolute;top:6px;right:0;z-index:100;font-family:inherit;}' + '.ck-row{display:inline-flex;align-items:stretch;border:1px solid rgba(0,0,0,0.15);border-radius:8px;overflow:hidden;background:#fff;}' + ':root.dark .ck-row{background:rgba(255,255,255,0.06);border-color:rgba(255,255,255,0.12);}' + '.ck-btn{padding:5px 12px;border:none;background:none;cursor:pointer;font-size:13px;font-weight:500;font-family:inherit;color:#374151;}' + ':root.dark .ck-btn{color:#d1d5db;}' + '.ck-btn:hover{background:rgba(0,0,0,0.04);}' + ':root.dark .ck-btn:hover{background:rgba(255,255,255,0.06);}' + '.ck-chevron{padding:5px 8px;border:none;background:none;cursor:pointer;font-size:14px;font-family:inherit;color:#374151;}' + ':root.dark .ck-chevron{color:#d1d5db;}' + '.ck-chevron:hover{background:rgba(0,0,0,0.04);}' + ':root.dark .ck-chevron:hover{background:rgba(255,255,255,0.06);}' + '.ck-divider{width:1px;background:rgba(0,0,0,0.12);flex-shrink:0;}' + ':root.dark .ck-divider{background:rgba(255,255,255,0.12);}' + '.ck-dd{position:absolute;top:calc(100% + 4px);right:0;min-width:180px;background:#fff;border:1px solid rgba(0,0,0,0.12);border-radius:8px;box-shadow:0 4px 12px rgba(0,0,0,0.1);padding:4px;display:none;z-index:200;}' + ':root.dark .ck-dd{background:#1f2937;border-color:rgba(255,255,255,0.1);box-shadow:0 4px 16px rgba(0,0,0,0.35);}' + '.ck-item{display:block;width:100%;padding:7px 12px;border:none;background:none;border-radius:6px;cursor:pointer;font-size:13px;font-family:inherit;text-align:left;color:#374151;}' + ':root.dark .ck-item{color:#d1d5db;}' + '.ck-item:hover{background:rgba(0,0,0,0.05);}' + ':root.dark .ck-item:hover{background:rgba(255,255,255,0.07);}';
document.head.appendChild(s);
}
var wrap = document.createElement('div');
wrap.id = 'ck-tools';
var row = document.createElement('div');
row.className = 'ck-row';
var mainBtn = document.createElement('button');
mainBtn.className = 'ck-btn';
mainBtn.textContent = 'Copy page';
var divider = document.createElement('span');
divider.className = 'ck-divider';
var chevron = document.createElement('button');
chevron.className = 'ck-chevron';
chevron.textContent = '▾';
var dd = document.createElement('div');
dd.className = 'ck-dd';
function closeDD() {
dd.style.display = 'none';
}
function openDD() {
dd.style.display = 'block';
}
chevron.onclick = function (e) {
e.stopPropagation();
if (dd.style.display === 'block') {
closeDD();
} else {
openDD();
}
};
document.addEventListener('click', function (e) {
if (!e.target.closest('#ck-tools')) {
closeDD();
}
});
document.addEventListener('keydown', function (e) {
if (e.key === 'Escape') {
closeDD();
}
});
function makeItem(label, fn) {
var b = document.createElement('button');
b.className = 'ck-item';
b.textContent = label;
b.onclick = function () {
fn();
closeDD();
};
return b;
}
function getMarkdown() {
var walk = function (node) {
if (!node) return '';
if (node.nodeType === 3) return node.textContent || '';
if (node.nodeType !== 1) return '';
var tag = node.tagName.toLowerCase();
var skip = ['script', 'style', 'svg', 'noscript', 'button', 'iframe'];
if (skip.indexOf(tag) !== -1) return '';
if (node.id === 'ck-tools') return '';
var ch = Array.from(node.childNodes).map(walk).join('');
if (tag === 'h1') return '\n# ' + ch.trim() + '\n\n';
if (tag === 'h2') return '\n## ' + ch.trim() + '\n\n';
if (tag === 'h3') return '\n### ' + ch.trim() + '\n\n';
if (tag === 'p') return '\n' + ch.trim() + '\n\n';
if (tag === 'pre') return '\n```\n' + node.textContent.trim() + '\n```\n\n';
if (tag === 'li') return '- ' + ch.trim() + '\n';
if (tag === 'code') return '`' + ch.trim() + '`';
return ch;
};
var content = document.querySelector('.mdx-content') || document.getElementById('content-area') || document.body;
return walk(content).replace(/\n\n\n+/g, '\n\n').trim();
}
function copyMd() {
var md = getMarkdown();
navigator.clipboard.writeText(md).then(function () {
mainBtn.textContent = 'Copied!';
setTimeout(function () {
mainBtn.textContent = 'Copy page';
}, 2000);
});
}
function viewMd() {
var md = getMarkdown();
var safe = md.split('&').join('&').split('<').join('<').split('>').join('>');
var html = '' + safe + '';
window.open(URL.createObjectURL(new Blob([html], {
type: 'text/html'
})), '_blank');
}
function openClaude() {
var prompt = 'Can you read this Cekura docs page ' + window.location.href + ' so I can ask you questions?';
window.open('https://claude.ai/new?q=' + encodeURIComponent(prompt), '_blank');
}
mainBtn.onclick = copyMd;
dd.appendChild(makeItem('Copy page', copyMd));
dd.appendChild(makeItem('View as Markdown', viewMd));
dd.appendChild(makeItem('Open in Claude', openClaude));
row.appendChild(mainBtn);
row.appendChild(divider);
row.appendChild(chevron);
wrap.appendChild(row);
wrap.appendChild(dd);
anchor.style.position = 'relative';
anchor.insertBefore(wrap, anchor.firstChild);
}, 50);
}
return null;
};
## Metric Types
**Scope of this page.** This page covers the **shape of the value** each metric type returns (Boolean, Rating, Numeric, Enum). It does **not** cover how those values translate into evaluation success — i.e., how to configure whether a metric affects call/run pass/fail, threshold rules, or scoring rubrics. For that, see [Rubric](/documentation/key-concepts/evaluators/rubric).
These are metrics defined by the user. These can be tailored to specific needs and requirements, allowing users to create custom evaluations that align with their unique goals and objectives.
We also support generation of custom metrics based on the user's voice agent purpose. Below is a list of various types of metrics users can pick to evaluate calls.
This metric directly affects the success/failure of a call.
It evaluates adherence to specific workflow steps, resulting in a simple true/false outcome, indicating whether the workflow was followed correctly.
**Example** - if asked for discount by customer, the agent should offer 30% or less.
This metric **does not** affect the success/failure of a call.
This metric offers evaluation on a continuous scale, providing a score on a scale of 0-100%
This metric provides quantitative data for straightforward analysis, including metrics like latency, pitch.
This metric categorizes interactions into predefined categories, helping to identify patterns and trends by categorizing data.
**Example** - Was the customer happy, sad or frustrated?